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Construction Updates - 2014 Downtown Water Main Pipe Rehabilitation

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final Update 8.4.14

Answers to Commonly Asked Questions About Fer-Pal’s Temporary Water Main System

How can I find out more about the contractor who will be doing the work?
The contractor for this project is Fer-Pal Infrastructure, of Taylor, Michigan.  Fer-Pal has been in business since 1986, and has performed thousands of watermain lining projects throughout North America since that time.  Please visit Fer-Pal’s company website at http://ferpalinfrastructure.com/ for more information.

Who should I contact with a water emergency?
Call Fer-Pal’s emergency telephone number (313) 472-7106. Fer-Pal monitors this phone number all day every day.

If the emergency involves their temporary system, they will fix it right away. If Fer-Pal determines that your emergency involves your temporary water service connection or internal plumbing, they will direct you to call the private plumber that installed your building’s connection.

If you own a building with tenants, we recommend you establish a protocol with your tenants about contacting your private plumber should the need arise. Remember, a tenant will likely be the first person to report a water emergency to Fer-Pal. Furthermore, the emergency may occur in the middle of a Sunday night.

Who should I contact with a life or property-threatening emergency?
Please immediately call 911.

Who should I contact during working hours with a question or concern?
Due to their experience with this unusual pipe rehabilitation work, Short Elliot Hendrickson, Inc. (http://www.sehinc.com) will inspect Fer-Pal’s work on this project for the City.  While you can always call the City, we encourage you to first contact SEH’s on-site inspector. His name is Joe Clement. Joe’s telephone number is (612) 759-1895.

Is water delivered through the temporary system safe?

Yes. Water delivered by the temporary system is the same safe water you receive today. Fer-Pal will disinfect their temporary pipes prior to connecting it to a building in accordance with City and Minnesota Department of Health procedures for the disinfection of water mains.

Will the temporary system affect fire protection?
No.

Will Fer-Pal complete any work inside the buildings?
Yes. Fer-Pal will schedule an appointment with the building’s owner to access their water meter. They will remove the water meter and leave it on the floor next to its permanent location for the duration of the project. They need to do this to ensure that no water accidentally flow backwards from the building into to the water main pipe under rehabilitation.

Will I know when the building is connected to the temporary system?
Yes. Fer-Pal will provide a paper notice to a clerk at the business in the building, and/or in each apartment renter’s mailbox, letting them know that the building is connected to the temporary system.

If you own a building with tenants, we recommend you establish a protocol with your tenants about forwarding such notices to yourself.

Will Fer-Pal ever need to shut off my water?
Yes. At times, and for brief durations, during rehabilitation Fer-Pal will turn off your water. However, Fer-Pal will provide a paper notice to a clerk at the business in the building, and/or in each apartment renter’s mailbox, notifying them in advance of the outage.

If you own a building with tenants, we recommend you establish a protocol with your tenants about forwarding such notices to yourself.

There may be times when your water is turned off without notification. Fer-Pal will of course do everything possible to avoid unannounced outages. Fer-Pal will keep unannounced outage as brief as possible.

Will the temporary system affect a building in any unusual ways?
Yes. It could. Some examples are listed below.

  1. You may also experience rusty water during the rehabilitation. This is not uncommon and is a result of iron sediment in the pipes being stirred up by the water flowing into your plumbing system from a different direction.  If this happens to you, let your water run until the water flows rust-free.
  2. Because water is being supplied to your building by above ground pipes, it may be warmer when it comes out of your faucets.
  3. If you own the building, please be aware that water supplied by the temporary system will not be pass through the water meter. While you are connected to the temporary system, the City will bill you based on the last three (3) years average amount of water you’ve used during this portion of the year.
  4. If the building contains any water treatment systems (softeners, filters, etc.), water cooled air conditioners, or any similar plumbing fixture; it could be damaged while the building is connected to the temporary system. If you are the building’s owner, we recommend that you disconnect these devices while your building is connected to the temporary system.

Will I know at the end of the project when the building is disconnected from the temporary system?

Yes. At the conclusion of the project, Fer-Pal will schedule an appointment with the building’s owner to reinstall the building’s water meter. Shortly after this reinstallation Fer-Pal; will provide a paper notice to a clerk at the business in the building, and/or in each apartment renter’s mailbox, letting occupants know that the building is reconnected to the now rehabilitated water main temporary system.

If you own a building with tenants, we recommend you establish a protocol with your tenants about forwarding such notices to yourself.

Will Fer-Pal’s temporary water main temporary system (temporary system) in the alley disrupt a building’s parking, garbage / recycling collection, deliveries or emergency services?
No. Fer-Pal will install ramps so the temporary system’s pipes can be driven over. Fer-Pal will locate their temporary system so it does not interfere with a building’s hauler’s ability to access its garbage / recycling containers or deliveries. Rehabilitation will not affect City emergency services from reaching your building.

What is the best way to stay informed about this project?
We recommend that you bookmark this web page on your internet browser. We will frequently post information to it during rehabilitation about, but not limited to, contractor schedule, frequently asked questions about the temporary system, and potential notices from Fer-Pal.

Why is there water running into the curb from temporary lines?
You may have noticed that water has been running from time to time or for extended periods out of some of the temporary lines. Since these lines are on the surface and are surrounded by other surfaces that heat up quickly (like buildings and pavement), periods of lower flows can lead to the water becoming stagnant and musty from absorbing the heat. Higher water temperatures are also more susceptible to harboring bacteria. Continuously allowing a little bit of flow helps alleviate these issues and keeps the water temperature down.

We will share very time sensitive information with all of you using an email list. If you have not done so already, please now add your email address to the e-updates list by visiting http://www.ci.hastings.mn.us/Main/ListServs.htm and clicking on the link for the 2014 Downtown Water Main Pipe Rehabilitation.

The video below is HCTV's recording of the City's December 19 Open House Informational Meeting at RJ's Tavern on Main.
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The video below describes the lining tool and its benefits. The City’s project will not require the amount of traffic control shown in the video. Traffic control will only be present near the pits. Nor will the temporary water main network shown in the video be in front of your properties. It will be in the alleys.
 
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Page Modified: August 5, 2014 7:04 AM

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